Inspection & performance

All our fostering and adoption services are subject to external regulation and the relevant reports can be accessed from the various regulatory websites:

In England, access our inspections report for each of our offices in South London, East London, Bristol, West Midlands, East Midlands and the North West through the Ofsted website (enter "The Adolescent and Children's Trust" in the Ofsted's website's search box and it will bring up our reports).

For the reports of our offices in Wales and Scotland, go to the relevant care inspectorates in Wales and Scotland, visit their website for further information:

Visit SCRC (The Scottish Commission for the Regulation of Care) for our Scottish office in Edinburgh.

Visit CSSIW (The Care and Social Services Inspectorate for Wales) for our Welsh office in Neath.

We are constantly seeking to improve our services and to seek external validation through inspection from other organisations. Recent achievements include meeting the Customer Service Excellence standard, TACT is the first fostering and adoption agency to achieve this. We have also just been reassessed by Investors in People and achieved the higher Bronze level status.

For more information about our customer service standards, go to our "Customer service" page.

In addition to external inspection and regulation we also carry out a wide range of internal quality assurance processes. These include surveys of our carers, staff and young people; specific customer journey information; outcome information on the care we provide to children and young people placed with us and many other areas. If you would like to have more information about any of these please contact David Bradley, TACT Executive Director of Performance and Quality, d.bradley@tactcare.org.uk / 020 8695 2310.