In March, we published Language That Cares, a collaborative effort led by TACT that aims to change the language of the care system. We sat down with young people in care and listened to what they had to say about the language that is used day to day with them and about them and how it makes them feel. TACT Senior research and policy adviser Sara Ortiz reflects on what we have learnt from this experience and advises professionals on how to take a more compassionate and inclusive approach to communication.
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